Telecom Solutions are focused on optimizing communication networks, ensuring reliable connectivity, and improving customer experiences.
From real-time monitoring of network performance to advanced SLA tracking and restitution management, this sector integrates cutting-edge technology to deliver efficient, transparent, and high-quality services.
The goal is to enhance operational efficiency and customer satisfaction in a highly competitive telecom market.
Trusted by companies and government institutions
As a trusted Technology Partner, Folkatech introduces the SLA & Restitution Monitoring App, a web-based solution designed to enhance transparency and customer trust in the telecommunications industry. The app allows service providers to monitor Service Level Agreements (SLA) in real-time, including uptime, downtime, and restitution values for network unavailability. This ensures transparency and customer satisfaction while maintaining SLA compliance.
We attentively listen to your needs and challenges
We propose recommendations through user flows, wireframes, and technical documentation
We develop, deploy, and maintain the ideal solution that fits your needs